You should always contact us first. If it is a maintenance issue we will get it fixed as soon as possible at no cost to you. If it is something you have caused, and accident happen, we can usually arrange a trades person to do it for you at a discounted rate, and then make an arrangement to pay with you direct.
We do this every 3 months. We find it is good to keep in regular contact with you and keep on top of maintenance issues. Also in many cases insurance companies are requiring them every 3 months. We always give you written notice of an inspection, and we are as unobstructive as possible during the process.
In most cases we charge a letting fee of one weeks rent including GST. This covers our cost to advertise the property, conduct credit checks and other costs associated with finding you a new home.
We take four weeks rent as bond, all bonds are lodged with the Ministry of Building, Innovation and Employment.
This depends on the property. In most cases Cat’s are allowed, whereas Dog’s depend on the property and the owner. We will generally advertise a property as dog friendly if it allows dogs, but if you have a dog and are having trouble finding a property, please contact us and we can let you know what is coming up.